How to get a Ukrainian phone number in Israel and Europe without a SIM card – Zadarma

A Ukrainian phone number can be connected and used even while in Israel, Germany, Poland, or another European country. We explain how the virtual number +380 works, what numbers Zadarma offers, how to receive calls and SMS, and what restrictions should be checked before payment.

After moving to Israel or one of the European countries, many continue to communicate with relatives, clients, employers, and business partners in Ukraine. However, a foreign mobile number is not always convenient: a person in Ukraine has to make an international call, and a company may lose some clients who do not want to call an unfamiliar foreign code.

One possible solution is a virtual Ukrainian number with the code +380. It does not require a physical Ukrainian SIM card: calls are received via the internet in an app on a smartphone or computer. Such a number can be used in Israel, Poland, Germany, the Czech Republic, Spain, Italy, and almost any other country with a stable internet connection.

The editorial team of NANews – Israel News uses the Zadarma service, so in this article, we consider it as a practical example of connecting a Ukrainian number outside Ukraine.

What is a virtual Ukrainian number

A virtual Ukrainian number is a full-fledged phone number with Ukraine’s international code +380, which operates through internet telephony.

It is not installed in the phone as a regular SIM card. The number is connected to the user’s account, after which calls can be received:

• in the Zadarma app on a smartphone;
• in a program on a computer;
• via an IP phone;
• through a cloud PBX;
• via forwarding to an Israeli or European number.

A person in Ukraine dials a regular Ukrainian number, and the call goes to the owner, who may be in Israel, Germany, Poland, or another country at that moment.

Zadarma offers Ukrainian city, national, mobile numbers, and 0800 numbers. Different types of numbers have different rates, registration rules, and SMS reception capabilities.

Can you get a Ukrainian number while in Israel

Yes. The very principle of virtual telephony is that the user’s location and the country of the phone number may not match.

You can live in Haifa, Tel Aviv, Jerusalem, Netanya, or another city in Israel, but receive calls on a Ukrainian number via the internet.

To work, you will need:

1. a Zadarma account;
2. the chosen Ukrainian number;
3. a smartphone, computer, or IP phone;
4. an app or other program for internet telephony;
5. stable Wi-Fi or mobile internet;
6. documents, if required for the chosen number.

Physically traveling to Ukraine to install a SIM card is not necessary. The official description of Zadarma’s Ukrainian numbers states that calls can be received from anywhere in the world via an app, forwarding, cloud PBX, or CRM.

Can you use a Ukrainian number in Europe

Similarly, a Ukrainian virtual number can be used in:

• Poland;
• Germany;
• Czech Republic;
• Slovakia;
• Austria;
• France;
• Spain;
• Italy;
• Netherlands;
• Belgium;
• Portugal;
• United Kingdom;
• Baltic countries;
• other states.

The user’s country does not affect the number code: for the caller, it remains a Ukrainian number +380.

This can be convenient for Ukrainians who temporarily or permanently live abroad but continue to work with a Ukrainian audience. The client does not have to call a Polish, German, Israeli, or other foreign number.

What Ukrainian numbers can be connected

Before ordering, it is necessary to understand what task the number is needed for. Zadarma offers several categories.

City number

A city number contains the code of a specific Ukrainian city. For example:

• Kyiv — +380 44;
• Lviv — +380 32;
• Dnipro — +380 56;
• Odesa — +380 48;
• Zaporizhzhia — +380 61;
• Vinnytsia — +380 43;
• Poltava — +380 53.

Such a number is suitable for companies and specialists who work with clients from a specific region. A person calls a familiar city number, although the employee may be outside Ukraine.

Zadarma states that Ukrainian city numbers can be connected to apps for iOS, Android, Windows, and macOS, cloud PBX, CRM, or forwarding.

National number

A national number is not tied to a specific city. It is suitable for those who work with clients throughout Ukraine and do not want to create the impression of being present only in Kyiv, Lviv, or another region.

The official Zadarma page for the Ukrainian national number states multi-channel capability, free incoming calls, cloud PBX, forwarding, call recording, and SMS reception capability. Specific conditions need to be checked at the time of order.

Mobile Ukrainian number

A mobile virtual number externally resembles a regular Ukrainian mobile number. It can receive calls and SMS but works via the internet, not through a physical SIM card.

Zadarma offers Ukrainian mobile numbers with the code +380 91. The number is provided automatically: it is currently not possible to choose a specific combination of digits. Calls can be received via an app, cloud PBX, CRM, or forwarding.

The mobile number is especially interesting for private users, but before purchasing, it is necessary to separately check the SMS conditions and compatibility with the required services.

Number 0800

The 0800 number is mainly intended for business. The call for a Ukrainian client is usually free, and the conversation is paid for by the number owner.

This option can be used by:

• an online store;
• support service;
• medical clinic;
• tourist company;
• insurance or financial organization;
• large service center.

For personal communication, the 0800 number is usually not needed.

Who benefits from a Ukrainian number abroad

For private communication

A person living in Israel or Europe can give a Ukrainian number to relatives, acquaintances, or people with whom they maintain constant contact.

The advantage is that the caller does not have to dial a foreign number. However, the cost of the call for them depends on the tariff of their Ukrainian operator and the type of chosen number.

For freelancers and consultants

A Ukrainian number may be needed by:

• a translator;
• a designer;
• a programmer;
• a marketer;
• an accountant;
• a lawyer;
• a psychologist;
• a teacher;
• a business consultant.

After moving, the specialist continues to receive inquiries from Ukrainian clients without publishing a personal Israeli or European number.

For companies

A Ukrainian number is useful for a company that operates from Israel or Europe but sells goods and services in Ukraine.

It can be placed:

• on the website;
• in Google Business Profile;
• on social networks;
• in advertising announcements;
• in email signatures;
• on the contact page;
• in CRM.

At the same time, it is necessary to honestly indicate the actual location and legal details of the company. Having a Ukrainian number alone does not mean that the business is registered or has an office in Ukraine.

For remote employees

One Ukrainian number can be connected to several employees at once. Incoming calls will be directed to a free operator or distributed according to a pre-set scenario.

Cloud PBX allows you to configure:

• voice greeting;
• internal numbers;
• working hours;
• call queue;
• call transfer;
• call recording;
• voicemail;
• employee statistics.

Zadarma states that one number can be distributed among several employees through a cloud PBX, adding recording, voice menu, schedule, and auto-reply.

How to connect a Ukrainian number through Zadarma

You can view available Ukrainian numbers and register via the partner link at NAnews:

https://zadarma.com/en/?ref=23b32c008f2740949f1ac024ef29097f

Next, you will need to complete a few steps.

Step 1. Register an account

You need to provide an email, create a password, and confirm registration.

You should use real data. For some functions and numbers, the service may request identity verification.

Step 2. Choose Ukraine

In the virtual numbers catalog, you need to open the Ukraine section.

After that, you can choose:

• mobile number;
• national number;
• city number;
• 0800 number.

Step 3. Check conditions

Before payment, you should find out:

• how much the connection costs;
• what the monthly fee is;
• whether SMS is supported;
• whether incoming calls are free;
• whether outgoing calls can be made;
• what number the called subscriber will see;
• whether documents are required;
• whether the number can be used outside Ukraine;
• whether digit selection is available.

On the general Zadarma tariff page, some Ukrainian numbers are listed at a price from 3 dollars per month with monthly payment or from 2 dollars per month with annual payment. This is a guideline, not a uniform price for all Ukrainian numbers: mobile, city, and 0800 numbers may have different conditions.

Step 4. Provide documents

Depending on the number, a passport or ID may be required.

Zadarma states that document verification usually takes from a few minutes to one business day. If additional materials are needed, the procedure may be extended by another business day.

It is better to upload color and well-readable photos of documents without processing and extraneous inscriptions.

Step 5. Connect the number

After verification and payment, the number will appear in the personal account.

Then it needs to be directed to:

• SIP account;
• mobile application;
• cloud PBX;
• CRM;
• forwarding.

Step 6. Install the application

The simplest way is to install the Zadarma app on Android or iPhone and log into your account.

After setup, calls to the +380 number will be received via the internet. An additional Ukrainian SIM card is not required.

Can you make calls with a Ukrainian number

Yes, virtual telephony allows not only receiving but also making outgoing calls.

In the cloud PBX settings, you can choose which of the connected numbers will be displayed to the called subscriber. Zadarma provides for Caller ID settings depending on the call direction.

However, there are important restrictions:

• the ability to display a specific number depends on its type;
• some Ukrainian numbers may have restrictions on outgoing calls;
• the operator of the called subscriber may display the number differently;
• calls are charged according to current rates;
• substitution of a number that does not belong to you is not allowed.

Before connecting, you need to make sure that the chosen Ukrainian number is suitable for two-way communication, not just for receiving calls.

Can you receive SMS

On Ukrainian mobile and some national virtual numbers, SMS reception is available. But this does not mean that any messages will be guaranteed to arrive.

To activate SMS, Zadarma may require:

• connecting the number for at least three months;
• uploading a passport or ID;
• separately activating message reception in the personal account.

Receiving SMS on supported numbers is free, but the user pays for the number rental itself. Zadarma separately warns that it does not provide temporary numbers and does not guarantee the receipt of messages from foreign senders.

This is especially important when the number is needed for banks, government applications, or account verification.

Is the number suitable for a Ukrainian bank

This cannot be guaranteed.

Banks may:

• not send messages to VoIP numbers;
• only accept numbers from certain Ukrainian mobile operators;
• check the operator and number range;
• require confirmation through an active SIM card;
• block changing the financial number from abroad;
• request additional client identification.

Therefore, a virtual number should not be purchased solely for banking SMS until the bank confirms its support.

For critically important financial services, it is safer to keep a regular Ukrainian SIM card or agree on a financial number replacement directly with the bank.

Does the Ukrainian number work with “Diia”

A virtual number itself does not replace identification through a Ukrainian bank, electronic signature, or other provided login methods.

The code can only arrive if:

• the number supports SMS;
• the service sends messages to its range;
• the number can be used in the corresponding system;
• the user has fulfilled the other identification conditions.

Buying a virtual number with the promise of guaranteed work with “Diia” is incorrect.

Can you register WhatsApp or Telegram

Sometimes the registration code arrives on a virtual number, but there is no guarantee.

WhatsApp, Telegram, and other platforms may:

• not accept certain VoIP ranges;
• refuse to send SMS;
• offer confirmation via voice call;
• block the number after repeated registrations;
• change the rules at any time.

Even if registration went through today, it does not mean it will work for every subsequent number.

Therefore, it is reasonable to choose a Ukrainian virtual number primarily for phone calls. Support for a specific messenger needs to be checked separately.

What to do with poor internet

The quality of internet telephony depends on the connection. With weak Wi-Fi, the following may occur:

• delays;
• voice interruptions;
• missed calls;
• one-way audibility;
• connection drop.

In such a situation, you can enable call forwarding to a regular Israeli or European mobile number.

However, call forwarding is paid: it is charged as an outgoing call from Zadarma to the number where the call is directed.

Therefore, before using it permanently, you should check the cost of the direction.

Can you keep the old Ukrainian number

Purchasing a virtual number does not automatically transfer the number of your physical SIM card.

Zadarma allows connecting external lines to the cloud PBX, if the previous operator supports forwarding via SIP or another compatible option. But the possibility of a full transfer of the Ukrainian mobile number needs to be clarified separately with both operators.

In most cases, the user receives a new virtual number +380.

If it is important to keep the old number, you should not disconnect the SIM card until all transfer or forwarding conditions are clarified.

How much will it cost to use

The total amount consists of several parts:

• number rental;
• possible connection fee;
• outgoing calls;
• call forwarding;
• additional features;
• selected tariff;
• payment term.

Some Ukrainian numbers cost a few dollars a month. The cloud PBX may be provided without a separate fee, but calls, numbers, and forwarding are charged.

Rates for calls to Ukraine vary depending on the plan, network type, and direction. It is better to check the price directly before the call or publication of the material, as rates may change.

Advantages of a Ukrainian virtual number

• no physical SIM card needed;
• the number can be used in Israel and Europe;
• Ukrainian subscribers call the number +380;
• one smartphone can receive personal and work calls;
• the number can be used on a computer;
• call forwarding is available;
• multiple employees can be connected;
• cloud PBX and CRM are supported;
• SMS reception is available for certain numbers;
• a city number allows you to choose the desired region;
• the number continues to work during trips.

Disadvantages and limitations

• internet is required;
• not all numbers support SMS;
• bank codes are not guaranteed;
• WhatsApp and Telegram may not accept the number;
• documents may be required for connection;
• the new number does not automatically replace the old SIM card;
• call forwarding is paid;
• not every number is suitable for outgoing calls;
• rates depend on the type of number;
• the virtual number is not intended for emergency communication;
• if payment is stopped, the number can be lost.

What to choose for a private user

For an ordinary person, the most understandable option would be a Ukrainian mobile or national number.

Before ordering, it is necessary to check:

• whether it accepts SMS;
• whether outgoing calls can be made;
• whether documents are required;
• how many months need to be paid;
• whether the number is suitable for the necessary services.

When the number is mainly needed for communication with relatives, it may be easier to use WhatsApp, Telegram, Viber, or another internet messenger. A virtual number becomes more useful when it is important for a person to have the Ukrainian phone code +380 and receive regular phone calls.

What to choose for business

For a company, the choice depends on the scale of work.

A small specialist may be satisfied with one city or national number and an application.

The team will need:

• cloud PBX;
• several internal lines;
• call recording;
• work schedule;
• call queue;
• CRM;
• statistics;
• voice greeting.

Companies that receive many inquiries from all over Ukraine may find the 0800 number suitable. But in this case, the owner pays for incoming calls, so expenses should be calculated in advance.

Ukrainian number abroad: conclusion

It is indeed possible to get a Ukrainian number while in Israel or Europe. The virtual number +380 works via the internet and does not require the installation of a physical Ukrainian SIM card.

It can be used:

• for private communication;
• for working with Ukrainian clients;
• as a separate work number;
• for the website and advertising;
• by multiple employees;
• in the cloud PBX;
• together with CRM.

However, a virtual number cannot be considered a universal replacement for a Ukrainian SIM card. Before purchasing, it is necessary to check SMS support, the possibility of outgoing calls, document requirements, and compatibility with banks, “Diia”, WhatsApp, Telegram, and other services.

Available Ukrainian numbers and registration can be viewed via the partner link NANovosti:

https://zadarma.com/en/?ref=23b32c008f2740949f1ac024ef29097f

This is a partner link. If the reader registers and starts using Zadarma, the NANovosti editorial team may receive a reward. The tariff for the user does not increase due to the link transition.